Why didn't I get an order confirmation?Updated a month ago

Shortly after completing your purchase, you should receive an email with your order confirmation.

If it is not in your inbox, please check the spam folder of the correct email address associated with your order. Sometimes our emails are flagged incorrectly and end up in your spam folder. You can open our email, mark it as important and flag it as “not spam” to avoid the same issue from occurring again. Also, add [email protected] to your account's contact list to ensure that our emails get through.

If you cannot find your order confirmation email in your spam folder, please let us know via our contact form. We will be happy to help.