Why is my package returned to sender?Updated a month ago

Possible reasons for your package being returned to sender include:

• Your delivery address is incorrect/incomplete.
• The addressee refuses to accept the shipment.
• The recipient has moved without providing a forwarding address.
• Delivery was unsuccessful after several attempts.

A package that is returned to our production department can be sent to the customer again within 7 days of arrival at the warehouse. After this period, the goods will be destroyed.

If your package is currently on its way back to us or has already arrived back at the warehouse, please do not hesitate to contact us using our contact form. We will take care of the rest for you!